Delivery, Returns and Payments Delivery, Returns and Payments

Click & Collect

Click + Collect

Shop your way! Order online and collect from your local store. It’s easy, just follow these easy steps :


Fall in love with a style and, on the product page, add it to your online Shopping Cart.

Step 1, shop online


From the delivery options available select Click & Collect and choose your preferred collection store.

Step 2, Select click and collect in the checkout


After we receive your order, we will dispatch from our Sydney warehouse to your nominated store. When your order has arrived you will receive an email/SMS message telling you your order is ready to collect.

Step 3, Wait to here from us


Bring your photo ID and a copy of your email or SMS to collect your items. It’s as simple as that!

Step 4, Collect your order in store

For more information
about Click & collect see our FAQs

Terms & Conditions

The Click and Collect service is currently only available to Customers located within the Australia and New Zealand.
All Click and Collect orders are fulfilled by the Bras N Things warehouse in Sydney and delivered to Stores.

Orders will generally be available for collection within 5 – 10 Business days depending on the collection location and time/date order was created online. In peak trading periods or where item/s in your Order are not available and need to be sourced from another fulfillment location, this may result in delays in fulfillment. Bras N Things will notify you of the delays and discuss alternative arrangements.

Click and Collect orders are covered by the Bras N Things Returns Policy; if you are not completely satisfied with your purchase, simply return the item or items to us in stores or by sending to our warehouse. Bras N Things will issue you with a full refund upon proof of purchase, you must provide a printed copy of the order confirmation for the purchased item (this is emailed to you after you complete checkout online).

Click and Collect Orders must be collected within 21 days from the date you are notified by email that your Order is ready for collection. If your Order is not collected within this time, the Bras N Things store has the right to allocate those goods to another Customer and refund you.

When collecting your goods at the Click and Collect store, you are required to supply a copy of your Collection Notification email or SMS and photo identification. If you are not personally available to collect the goods, you may appoint a representative. The representative is required to supply a copy of your Collection Notification email with unique Pick up Code (printed or on their smart phone) and photo identification at the time of collection. You agree that we will be entitled to rely on the representative's instructions as if they were your own.

Bras N Things reserves the right to change or discontinue the Click and Collect service at any time, without notice.