Delivery, Returns and Payments Delivery, Returns and Payments


Available for Australian Customers only.

We have partnered with Zip Pay to offer flexible and secure payment options that allow you to take your new bras, lingerie, sleepwear or swimmers home now and pay later. It is quick and easy to use. Zip Pay is available for online Australian customers only.

How Does Zip Pay work?

Step 1 Select Zip Pay at the checkout and simply complete a quick application and get a decision in seconds.

Step 2 Use your Zip Pay balance to pay for your goods and receive them straight away. Zip Pay will pay us for your goods and you will pay them back over time.

Step 3 Schedule repayments to suit your lifestyle with weekly, fortnightly, monthly or one-off payments.

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Create Zip Pay account

How ZipPay works How ZipPay works


  • Must be an Australian citizen or permanent resident
  • Must be 18 years or older
  • Must be employed, earning at least $300 per week

How much does it cost?

At the end of each billing month, you can choose to pay off your balance in full or simply make a payment that suits your budget (Please note there is a minimum repayment of $40 per month). A $5 monthly account service fee is added to your account for any month you have an outstanding balance.

There are NO establishment fees to setup your account and NO interest ever! If you have repaid your balance in full within 30 days you will never be charged any fees!

Once you have repaid your balance down to $0, no fees will ever be charged to your account – it will simply remain open waiting for you to use again to make additional purchases.

Can I return my order?

Absolutely! There are two ways to return an item to Bras N Things. Simply take your item to one of our stores or post it back to our warehouse following the instructions below.

Warehouse Returns

All online orders purchased with Zip Pay should be returned along with your returns form to Bras N Things warehouse at: Bras N Things Returns, 391 Park Rd, Building T, Regents Park Industrial Estate Off Commercial Drive, Regents Park, NSW, 2143, Australia. If eligible for a refund, your payment will be returned to your Zip Pay account once the goods have been received by Bras N Things.

Please note: We will only be able to process your refund through Zip Pay once your return reaches our HQ and gets processed. You may still need to make payments while your return is coming back to us or waiting to be processed, but everything you pay for the returned item/s will be refunded once processed through our system.

In Store Returns

You can return any item you are not satisfied with by visiting your local Bras N Things store. If eligible for a refund, your payment will be returned to a credit card and then it is your responsibility to reconcile your Zip Pay account. Please note, funds can only be directly refunded through Zip Pay if returns are sent to the Bras N Things warehouse, as per the online returns process.

All Zip Pay transactions are an agreement between you and Zip Pay , not Bras N Things and as such any remaining Zip Pay installments will be required to be paid as per your agreement with Zip Pay.

How can I apply?

To create a Zip Pay account, all you need is a social media account and to confirm the details that you would normally enter when shopping online. Subject to approval, this process takes only seconds after which you can complete your purchase and pay for it later! Once you’re approved for your Zip Pay shopping account, you never have to apply again and can continue to reuse it as much as you like.

Apply today

How will I receive my statement?

All of your recent activity can be viewed when you log into your Zip Pay Digital Wallet. When your monthly statement is ready, we will notify you by email. Every month your statement will include, all new purchases made, payments applied on your previous statement, your billing due date, minimum payment due and any fees charged during the statement period

Please ensure you add zipMoney to your safe recipients email list to ensure no emails go into your spam folder.

How do I make repayments?

To ensure you never miss a payment you can setup a direct debit to automatically make your repayments. You can set this to run for as much as you like and as often as you like, as long as you pay at least the minimum ($40) each month. Additionally, you can make a one-off payment anytime by logging into your Zip Pay Digital Wallet and selecting 'Make a Payment' Payments can be paid online by debit card, credit card or bPay. Should you have any difficulties in making your payments, please contact Zip Pay direct.

Still have questions?

You can contact Zip Pay directly if you have more question

Phone: 02 8294 2345


For full terms and conditions please visit Zip Pay
For more information view our Frequently Asked Questions

To approved applicants only. You may be approved for a lower limit. $5 monthly service fee applies. Pay balance by due date and the service fee is waived.
No balance. No fee. See contract for details. zipMoney Payments Pty Ltd. ABN 58 164 440 993.