Have a quick question?
If you need a quick answer, pop over to our help centre and search a range of frequently asked questions.
Want to chat with us?
If you need more information, our Customer Care team is ready to help and there's a few ways you can contact us.
Send a message via our contact form
Our team will respond to your request within 48hours.
Contact us by phone
We'll be able to answer your call Monday-Friday between 10:30am - 7:00pm NZT. If we are unable to answer your call, leave a voicemail and we'll get back to you as soon as possible.
Dial: 0800 556 611
Chat with us on live chat
We'll be more than happy to chat with you Monday-Friday between 10:30am - 7:00pm NZT. Outside of these times, you can submit an email request and we'll get back to you as soon as possible.
Click on the chat icon in the bottom right-hand corner of this page to start chatting now.
Looking for your nearest store?
We have more than 200 stores across Australia, New Zealand, South Africa and Los Angeles.