Terms & Conditions

These terms and conditions govern the use of brasnthings.com, brasnthing.co.nz & brasnthings.co.za ("this website") and the purchase of any goods from it.

Acknowledgement and Acceptance

By accessing, using or browsing this website, you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Bras N Things reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time, without providing notice to you. By using this website, you acknowledge that you have read and understood these Terms and Conditions.

Limitation of Liability

Subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, any liability of Bras N Things or Bras N Things' Associates in connection with goods or services supplied to you will, at the election of Bras N Things, be limited to:

  • In relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
  • In relation to services, the supply of the services again or the payment of the cost of having the services supplied again.

Disclaimer

The information contained on this website is provided by Bras N Things in good faith. To the best of Bras N Things' knowledge, the information is accurate and current. However, Bras N Things and its related bodies corporate, any of their directors, officers, employees, consultants or shareholders ("Bras N Things' Associates") do not make any representation or warranty as to the accuracy or completeness of the information.
To the fullest extent permitted by applicable law, Bras N Things disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. Bras N Things makes no warranty that this website, any information or ideas contained on this website, or any products or services will meet your requirements.
Subject to the section above dealing with "Limitation of Liability", Bras N Things will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through this website.
Bras N Things reserves the right to cancel and refund any order placed online where a customer has used one or more promotions or offers to place an order without payment or other consideration.
Bras N Things reserves the right to cancel and refund any order for $0 or part order where a product is listed at $0 or a Gift Card is listed at less than face value. Gift cards cannot be purchased with promotional codes.
Coupon codes can only be used once per customer. Bras N Things reserves the right to cancel any orders in which it appears that multiple orders have been made with one coupon code and/or multiple accounts have been set up for the same customer.
Bras N Things reserves the right to cancel any order where a promotional code has applied an incorrect discount or saving to an order, outside the intended promotional value and terms communicated, or due to a technical website error.

Bras N Things reserves the right to cancel any order when products are listed at an incorrect price, or with incorrect information due to a written error or oversight. In these circumstances, reserve the right to cancel the transaction up until delivery of the order. Bras N Things reserves the right to cancel any order at any time up until delivery of the order.

Privacy

Your privacy is very important to us and we will always act to protect your information in accordance with our Privacy Policy. Our Privacy Policy constitutes part of these Terms and Conditions, and can be seen at our Privacy page

Copyright

Copyright in this website is the property of Bras N Things. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of Bras N Things and third parties. This property may only be used for the purposes of browsing this website and acquiring goods and services made available at this website.

Applicable Law

These Terms and Conditions are governed by the laws in force in Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of Australia and any Courts which may hear appeals from those Courts.
This site may be accessed throughout Australia and overseas. Bras N Things makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

Virus Warning

All care is taken to ensure that this website and data transmissions are free from viruses. However, it is your responsibility to scan any such data for viruses.

Third Party Sites

This site may contain links to third party sites. Bras n Things is not responsible for the condition or content of those sites as they are not under Bras N Things control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Bras n Things of the sites or the products or services provided on the site.

Click & Collect

Collection of Click and Collect Orders is available from selected Bras N Things Stores. Please note during major sales event and promotions Click and Collect may be temporarily unavailable.

The Click and Collect service is currently only available to Customers located within the Australian.

All Click and Collect orders are fulfilled by the Bras N Things warehouse and delivered to Stores.

Once your Click and Collect order is ready, Bras N Things will contact you via email and SMS to advise it is available for collection. Orders will generally be available for collection within 2 – 8 Business days depending on the collection location, from the date that you place the Order.

In peak trading periods or where item/s in your Order are not available and need to be sourced from another fulfilment location, this may result in delays in fulfilment. Bras N Things will notify you of the delays and discuss alternative arrangements.

Click and Collect orders cannot be modified or cancelled once your order has been confirmed. In this instance the order will be sent to your nominated store and then if required you will have to return it. You can return any items you are not satisfied with by either popping into a Bras N Things store or by sending it back to brasnthings.com

All Click and Collect orders have the same returns policy. If you are not completely satisfied with your purchase, simply return the item or items to us in stores or by sending to our warehouse. Bras N Things will issue you with a full refund upon proof of purchase, you must provide a printed copy of the order confirmation for the purchased item (this is emailed to you after you complete checkout online). 

Click and Collect Orders must be collected within 21 days from the date you are notified by email that your Order is ready for collection. If your Order is not collected within this time, the Bras N Things store has the right to allocate those goods to another Customer and refund you. 

When collecting your goods at the Click and Collect store, you are required to supply a copy of your Collection Notification email or SMS and photo identification. 

If you are not personally available to collect the goods, you may appoint a representative. The representative is required to supply a copy of your Collection Notification email with unique Pick up Code (printed or on their smart phone) and photo identification at the time of collection. You agree that we will be entitled to rely on the representative's instructions as if they were your own.

Bras N Things reserves the right to change or discontinue the Click and Collect service at any time, without notice. 

Afterpay

Afterpay offers simple interest free payment instalment plans, paid off over a 6 or 8 week period with payments due every fortnight. To use Afterpay you must be over 18 years of age, live in Australia and have a debit or credit card. To use the Afterpay service, add your items to your shopping bag, and checkout as normal. Afterpay is valid for transactions up to a maximum of $1,000.

This payment arrangement is made with Afterpay, not Bras N Things, and they will approve or disapprove payments at time of order. The funds for the first payment must be available on your chosen card at the time of purchase. For first time Afterpay users, and orders of $500 or more, the first payment is taken at the time of the transaction, with the remaining three payments taken each fortnight over the next 6 weeks. For most future orders with Afterpay after the first purchase, the initial payment will be debited from your account 14 days after the transaction.

Afterpay is not available for e-gift card purchases.

If you have insufficient funds available for the automatic fortnightly deductions on the due dates, you will be notified and requested to make payment that day.  If by midnight AEST/AEDT you have not made the payment, you will be charged a late fee of $10 and if the payment remains overdue, an additional $7 late fee will be charged 1 week later. When you link your Afterpay account to a debit or credit card, please be aware that standard fees and charges may be applicable. Please refer to your card issuer’s terms and conditions for full details.

Australian orders can be returned in stores or sent to online as per the standard Bras N Things returns policy. If your Afterpay installs have not been completed or you are not eligible for a full refund, your completed payment will be returned in full and the remaining payments cancelled at no charge.
New Zealand orders returned in store will be refunded in full. Any outstanding or future payment install will still be required to be settle with Afterpay.

All Afterpay can be returned to Bras N Things, 391 Park Road, Building T, Regents Park Industrial Estate, Off Commercial Drive, Regents Park, NSW 2143.

For more information regarding Afterpay, visit their FAQs page here, or see the full Terms and Conditions here.   

zipPay

zipPay is a safe, simple and convenient payment option, allowing you to shop online today and pay later. To use zipPay, you must be an Australian citizen or permanent resident, 18 years or older and be employed, earning at least $300 per week. To use the zipPay service, you must be approved, add your items to your shopping cart and checkout as normal. zipPay is valid for transactions up to a maximum of $1,000.

At the end of each billing month, you can choose to pay off your balance in full, or simply make a payment that suits your budget. Please note, there is a minimum repayment of $40 per month. A $5 monthly account service fee is added to your account for any month you have an outstanding balance.

If you wish to return your goods, complete the online returns process as per the current Bras N Things returns policy.  Returns sent back to our warehouse will be made directly to your zipPay account once the goods have been received by Bras N Things and meet our returns policy. Alternatively, you can return any items you are not satisfied with by visiting your local Bras N Things store. as per our standard returns process. If eligible for a refund, payment will be returned to a credit card and it is the customers responsibility to reconcile their zipPay account.

For more information regarding zipPay, visit their FAQs page here, or see the full Terms and Conditions here.

Gift Cards

Treat gift cards like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Gift cards are: Redeemable for merchandise or services at participating BNT stores only; Not redeemable for cash and cannot be used for payment of credit or retailer accounts; Must be redeemed before expiry date as shown on card; Will be void and may not been redeemed after expiry date; Cannot be reloaded; Is partially redeemable; Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. Once payment has been finalised Gift Card and E Gift Cards are non refundable. Purchases exceeding available balance require difference paid by other method. Gift Cards and E-Gift Cards issued after 28th March 2018 will expire 3 years from the date of purchase. Gift Cards issued before 28th March 2018 will expire 12 months from date of purchase. We reserve the right to change any terms contained in these Terms of Use at anytime. 

Blackhawk Gift Cards (Australia Only)

Redeemable in Australian stores only, not on website. Treat gift cards like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. This card is: Redeemable for merchandise or services at participating Bras N Things stores only; Not redeemable for cash and cannot be used for payment of credit or retailer accounts; Cards issued after 28th March 2018 will expire 3 years from date of issue shown on card. Cards issued before 28th March 2018 will expire 12 months from date of issue shown on card; Will be void and may not be refunded or credited. Purchases exceeding available balance require difference paid by other method. We reserve the right to change any terms contained in there Terms of Use at any time.

South African Gift Cards

Only valid for use at Bras N Things South Africa Stores and not redeemable online. Treat gift cards like cash. Defaced, mutilated, altered, lost or stolen cards will not be replaced, refunded or redeemed. Gift cards are: Redeemable for merchandise or services at participating BNT stores only; Not redeemable for cash and cannot be used for payment of credit or retailer accounts; Must be redeemed before expiry date as shown on card; Will be void and may not been redeemed after expiry date; Cannot be reloaded; Is partially redeemable; Cash will not be given for any unused balance. Unused balance on expiry of this card will not be refunded or credited. Purchases exceeding available balance require difference paid by other method. We reserve the right to change any terms contained in these Terms of Use at anytime.

International Shipping

Any order being shipped to a destination outside of the Australia may be subject to import duties and taxes. When placing an order for delivery outside the Australia you (“the Customer”) are considered the importer of record and must comply with all applicable laws and regulations and assume all risk and responsibility for the import clearance. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you.

Promotions & Offers

$15 OFF COUPON NATION - Spend $150, Get $15 off. This discount is valid once per transaction and once per customer. It is not valid on gift cards or eGiftcards.

$15 OFF CARING CANARY - Offer commences 28 June at 8:00am (AEST) and is valid until 31 July 2018. Offer is valid on www.caringcanary.com.au exclusively. Use Code BNT15 and get $15 off any Caring Canary purchase.

VIP OFFER $20 OFF WHEN YOU SPEND $100 OR MORE – Offer commences on Thursday 28 June at 08: 00am (AEST) and concludes on Sunday 1 July at 11.59 (AEST). Bras N Things Rewards member must spend exactly $100 or more in one transaction at any Bras N Things store or online to be entitled to the discount. Enter code VIP20 at the cart. Discount will be applied at cart. Discount does not apply to gift cards or eGift cards.

$49AUD/$54NZD Sets - Select styles only and both matching bra and knicker must be added to the cart in same transaction. Offer is valid while stocks last. Discount will be applied at cart. 

$69AUD/$74NZD Sets - Select styles only and both matching bra and knicker must be added to the cart in same transaction. Offer is valid while stocks last. Discount will be applied at cart. 

FREE NECKLACE WHEN YOU SPEND OVER $100 - Offer is valid online at brasnthings.com and brasnthings.co.nz exclusively, while stocks last. Necklace must be added to cart. Products must be purchased in the same transaction. Please enter code GIFTFORYOU at the cart. Only applies if the total order value is $100 or higher, excluding the original $29.95 cost of the necklace.

VISA CARD PROMOTION - 10% Discount (on full priced items) with a minimum spend of $100. Offer commences 18 April 2018 at 12.00am (AEST) until 18 May 2018 at 11.59pm (AEST). Offer is valid online only. Enter VISA10 at the cart. Excludes gift cards. Discount will be applied at cart. 

50% OFF PERSONALISATION - Offer commences on Tuesday 24th April at 12.00am and ends at 11.59pm (AEST) on Thursday 26th April. Available on brasnthings.com and brasnthings.co.nz exclusively. Discount is applied to the cost of personalisation only. Please allow an additional 4 days for delivery to our standard delivery time frames. Please see here for full T&C’s on Personalised Products. 

SOUTH AFRICA WOMEN'S DAY FACEBOOK COMPETITION - Competition commences on 9th August 2018 at 8:00am (SAST) and concludes 9th August 2018 at 11:59pm (SAST). Please see here for full T&C's.

FREE SHIPPING AND COSMETIC BAG WHEN YOU SPEND $50 - Offer commences on Thursday 8 March 2018 at 08:00am (AEST) and concludes at 11:59pm (AEST). Add cosmetic bag to cart. Only 1 cosmetic bag per transaction. Discount will be automatically applied at the checkout. Offer valid on brasnthings.com and brasnthings.co.nz exclusively, and does not apply when purchasing international delivery. Offer is valid while stocks last.

FREE SHIPPING WHEN YOU SPEND $50 - Offer valid for a limited time only. Discount will be automatically applied at the checkout. Offer valid on brasnthings.com and brasnthings.co.nz exclusively, and does not apply when purchasing international delivery. 

FREE SHIPPING Promo codes - Please enter the provided code at the cart. Code must be entered at the Cart to be redeemed. Proceed through checkout, then choose $0 shipping in the delivery section.  Each code will have it's own specific dates, please check the valid between dates available from where the coupon code is promoted. *FREE SHIPPING does not apply when purchasing International delivery. Voucher is not redeemable for cash. This discount is not to be used in conjunction with any other offer.

BUY 2 KNICKERS GET 1 FREE - Please add three of the selected offer bottoms to your cart. The cheapest product will be discounted at checkout. Offer does not apply to personalised products.

50% OFF YOUR SECOND ITEM - Offer is valid for a limited time only on selected styles. Add both items to cart. The cheapest product will be discounted at checkout. Offer is valid while stocks last.

20% OFF SELECTED GOWNS - Valid for a limited time only on selected styles. Prices as marked. Offer is valid while stocks last.

SALE:  Selected styles only, while stocks last. Prices are as marked. Time frame and nature of each sale varies.

3 KNICKERS FOR $20 - Please add three of the selected offer bottoms to your cart. Offer does not apply to personalised products. Products must be purchased in the same transaction. Offer is valid while stocks last. Discount will be applied at cart.

5 KNICKERS FOR $25 - Offer commences from Friday 9 February 2018. Offer valid online only while stocks last. Please add five of the selected styles to your cart. Products must be purchased in the same transaction. Discount will be applied at the cart.

5 KNICKERS FOR $35 - Offer commences from 20 February 2018. Offer valid online only while stocks last. Please add five of the selected styles to your cart. Products must be purchased in the same transaction. Discount will be applied at the cart.

BRA N THINGS GIFT CARD GIVEAWAY - Promotion commences on Monday 30 April 2018 at 8:00am (AEST) and concludes Sunday 27 May 2018 at 11:59pm (AEST). Please see here for full T&C's.

BRAS N THINGS NINE TO THRIVE - Offer commences from 10th August 2018 09:00am (AEST) and concludes 11th August 2018 04:00pm (AEST. Please see here for full T&Cs.

SAMANTHA JADE & BRAS N THINGS INSTAGRAM COMPETITION - Offer commences from 13th August 2018 05:00pm (AEST) and concludes 2nd September 2018 11:59pm (AEST. Please see here for full T&Cs.

Bras N Things loyalty members get 15% off tickets to any date on the Samantha Jade tour. Offer commences 13 August 2018 at 8:00am (AEST) and is valid until 22 September 2018 11:59pm AEST. Offer is valid on http://showsnear.by/SJ.Live.BNT15 exclusively.

$20 OFF WHEN YOU SPEND $60 * Bras N Things Rewards member must spend exactly $60 or more in one transaction at any Bras N Things store or online to be entitled to the discount. Discount will be deducted off the total transaction. Bras N Things Rewards member must present this email for redemption in store. This discount is not to be used in conjunction with any other offer, or to purchase Bras N Things gift cards. Voucher must be surrendered at the time of redemption. *Voucher cannot be used on existing laybys in store. Voucher is not redeemable for cash.
Offer is only valid within 15 days of the Bras N Things Rewards receiving this email in their inbox  

PERSONALISED PRODUCT Personalisation is available exclusively online at brasnthings.com and brasnthings.co.nz. Refunds and exchanges are not accepted on personalised product, except for faulty items.  Once the order is confirmed, personalised orders cannot be changed or cancelled.   Please allow an additional 2-4 business days for delivery to our standard delivery time frames. Please see here for full T&C's.

$10 OFF WHEN YOU REGISTER-  * Bras N Things Rewards member must spend exactly $50 or more in one transaction at any Bras N Things store or online to be entitled to the discount. Discount will be deducted off the total transaction. Bras N Things Rewards member must present this email for redemption in store. This discount is not to be used in conjunction with any other, or to purchase Bras N Things gift cards. Voucher must be surrendered at the time of redemption. *Voucher cannot be used on existing laybys in store. Voucher is not redeemable for cash. Offer is only valid within 30 days of Bras N Things Rewards member receiving this in their email inbox.

$20 OFF BIRTHDAY VOUCHER * Bras N Things Rewards member must spend exactly $60 or more in one transaction at any Bras N Things store or online to be entitled to the discount. Discount will be deducted off the total transaction. Bras N Things Rewards member must present this email for redemption in store. This discount is not to be used in conjunction with any other offer, or to purchase Bras N Things gift cards. Voucher must be surrendered at the time of redemption. *Voucher cannot be used on existing laybys in store. Voucher is not redeemable for cash.
Offer is only valid within 30 days of the Bras N Things Rewards member's birthday. 

$5 *IN STORE REWARDS VOUCHER - Each voucher entitles you to receive $5 off full price and/or sale items when transaction is over the voucher amount. Individual vouchers can only be redeemed once (voucher must be handed over to the store Team). Multiple voucher use in one transaction is accepted. $5 discount valid until expiry date listed on individual voucher. Redemption of $5 voucher is valid at Bras N Things stores only. Redemption is not available online at brasnthings.com.au . Lost or damaged vouchers will not be accepted or replaced. This offer cannot be used in conjunction with any other discount voucher, cannot be redeemed for cash or used to pay for gift cards or lay-bys. For a change of mind refund all items must be returned in original condition and refunded at the transaction cost.  

Please note that unless specifically mentioned, all promotions and offers cannot be used in conjunction with any other promotions, offers or used to purchase Gift Cards.

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