Most helpful reviews


  • Service: Product:


    Customer Comment:

    Service rating : Great Service Fast Delivery
    Product : Gorgeous love it


  • Service: Product:


    Customer Comment:

    My click and collect took 2 weeks to arrive in store


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    Customer Comment:

    Service rating : good service, fast post , no problem
    Product : great product


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    Customer Comment:

    Service rating : Loved it ��
    Product : Loved it ❤


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    Customer Comment:

    Service rating : Fast delivery.
    Product : I thought it came with the shorts. I did not read the description properly. A bit pricey for just a tank top, but it is pretty.


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    Customer Comment:

    Service rating : One of the best lingerie stores around. Best service, exceptional products, easy to use website, super fast delivery!
    Product : Sexy as hell!


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    Customer Comment:

    Service rating : Best products, best website, best service, hands down!
    Product : Excellent quality product, one of a kind.


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    Customer Comment:

    Service rating : Excellent overall, very quick delivery!!
    Product : Nice fit, very flattering!

  • bras n things Meow Pj Tank- Grey

    9 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Placed order for additional items but they were then unavailable when finalising order.
    Product : Quality fabric. Good cut.


  • Service: Product:


    Customer Comment:

    Service rating : Thanks
    Product : Thanks

  • bras n things Oasis Pj Playsuit - Black

    10 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Always appreciate the free in store pick up, makes it easy to purchase products that are not available in store
    Product : Extremely comfortable and super cute!


  • Service: Product:


    Customer Comment:

    Service rating : Very happy with everything but was a little disappointed to find things were being advertised and available until you get to the checkout when you are told they aren't actually available. Waited one full day to see if the item had been removed but it hadn't and again at the check out was not available.
    Product : Love it


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    Customer Comment:

    Service rating : Good quality and quick delivery service
    Product : Perfect bra that is an amazing fit that makes me feel so comfortable. Love the amount of support for someone who is small but with large breasts


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    Customer Comment:

    Service rating : My wife love them
    Product : My wife love them


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    Customer Comment:

    Service rating : Super fast postage. Easy exchanges instore if required
    Product : Looks nice but i bought it as a present so haven't tried it on


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    Customer Comment:

    Service rating : Great company very quick with delivering products. Very happy customer
    Product : Comfortable bra


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    Customer Comment:

    Service rating : Love love the products
    Product : Great stuff


  • Service: Product:


    Customer Comment:

    Delivery was quick :)

  • bras n things Lucile Bodysuit - Black

    13 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Fine deliver time
    Product : My first try body suit, it is too short in the torso for me but will probably be a common problem for me. Too bad, it was comfy otherwise.

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us. We are so thrilled that you are happy with our fast shipping.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    If the product is not right for you th...

  • bras n things Playboy Logo Set - Black

    13 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Fast shipping was excellent. And having the click and collect option is great so you don't have to pay extra for shipping.
    Product : Love this set, is really comfortable.


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    Customer Comment:

    Service rating : Bikini came to me very quickly which is great customer service!
    Product : Very nice fitting and comfortable


  • Service: Product:


    Customer Comment:

    Loved the items , my wife very happy n excited ! Delivery and service n products all very good ! I will return


  • Service: Product:


    Customer Comment:

    Good


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    Customer Comment:

    Service rating : Fast delivery
    Product : Loved it


  • Service: Product:


    Customer Comment:

    Great service


  • Service: Product:


    Customer Comment:

    Service rating : The staff at Noosa are very helpful but the online service was a bit dodgy. I had to contact them to find out if my bra had been delivered to Noosa shop although the website says they will contact you to tell you when it has arrived. The website also doesn't tell you much about the sports bras. Eg maximum support or medium support. (not many bras for big breasted women looking for max support)
    Product : Really constricting across the back. I am yet to do aerobics in it. The placement of the T on back constricts the muscles. I nearly bought two online but so glad I didn't. Would look better in black too. No-one wants to hit the gym in a white bra.

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    If the product is not right for you this can be returned to any Bras N Things store at a time that i...


  • Service: Product:


    Customer Comment:

    Fantastic service

  • bras n things Vixen Bodysuit - Red

    20 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Excellent service
    Product : Looks great n good price


  • Service: Product:


    Customer Comment:

    Great products with good quality items


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    Customer Comment:

    Service rating : Good communication with emails, order number, delivery etc. Would buy again.
    Product : Not as good quality as though, although i still like it.


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    Customer Comment:

    Service rating : .
    Product : .


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    Customer Comment:

    Service rating : Great communication, quick and easy
    Product : Just like the pics


  • Service: Product:


    Customer Comment:

    Alway friendly service


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    Customer Comment:

    Service rating : It was really quick delivery! Love it!
    Product : Really high quality, absolutely perfect!


  • Service: Product:


    Customer Comment:

    goods came well packaged

  • bras n things Oasis Pj Playsuit - Black

    30 Hour(s) ago


    Service: Product:


    Customer Comment:

    goods came pretty quick through the post.


  • Service: Product:


    Customer Comment:

    Excellent customer service, very friendly & helpful


  • Service: Product:


    Customer Comment:

    Service rating : Quick delivery orders packaged great
    Product : Have a very large bust & this is the comfiest bra I've ever worn!


  • Service: Product:


    Customer Comment:

    Service rating : Great service speedy delivery
    Product : fit well


  • Service: Product:


    Customer Comment:

    Service rating : The whole experience was excellent, I took advantage of the After pay so I did treat myself to a few extra items! Delivery was so fast, even the free delivery. I ordered on Friday and received it on monday. Overall I'm really impressed. Great job Bras n Things.
    Product : Great fit, great fabrics and great quality finish.


  • Service: Product:


    Customer Comment:

    Service rating : Order arrived in very good time. All products were what I ordered and I like the opportunity to take back in store if not right
    Product : comfy


  • Service: Product:


    Customer Comment:

    Service rating : I have recently moved to Australia and have BATTLED to find underwear here thinking I was a 36b or c. I have been into your stores SO many times and have fund nothing. But - one Saturday at Point Cook branch your staff member said - lets try some on and see how we go. Thanks to her and her alone I now know where to shop. I love you products which is why I kept going back despite been previously disappointed.
    Product : They are pretty but don't hold the back of the leg securely. Just takes some getting used to.


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    Customer Comment:

    Service rating : Great company, fantastic service
    Product : Love my bra!


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    Customer Comment:

    Service rating : Received my order very quickly
    Product : Fit perfectly, it's very comfortable and looks great


  • Service: Product:


    Customer Comment:

    Service rating : Service was good, receiving notification via email and text that my items had arrived. Just disappointed that I wasn't given the option to try my purchases on first, before leaving the store.
    Product : It's a small make and I wasn't given the option to try it on before leaving the store.

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    If the product is not right for you this can be returned to any Bras N Things store at a time that i...


  • Service: Product:


    Customer Comment:

    Service rating : Delivered within a few days
    Product : Perfect for the gift card

  • bras n things Playboy Logo Set - Black

    34 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Love BnT and love the quality of their lingerie
    Product : Comfy to wear!


  • Service: Product:


    Customer Comment:

    Service rating : Very good service! The bra was delivered in two days, which is fantastic as I live remotely.
    Product : Really happy with this bra, this is the 3rd time I've ordered the same one. Very comfortable.

  • bras n things Lace Bodysuit - Black

    34 Hour(s) ago


    Service: Product:


    Customer Comment:

    GREAT SERVICE

  • bras n things Boho Bodysuit - Black

    34 Hour(s) ago


    Service: Product:


    Customer Comment:

    I have not received my products yet. I have contacted bras and things and star track multiple times


  • Service: Product:


    Customer Comment:

    Service rating : Quick delivery
    Product : Great


  • Service: Product:


    Customer Comment:

    Service rating : Very easy to navigate the site.
    Product : what i wanted


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    Customer Comment:

    Service rating : The service was fast and efficient
    Product : It's generous in size and comfortable for those of us with a bigger bust!


  • Service: Product:


    Customer Comment:

    Service rating : Service was good just disappointed in product
    Product : I had purchased one in store and ordered different color on line. But when I tried on second one didn't fit???? Very frustrating

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    If the product is not right for you this can be returned to any Bras N Things store at a time that i...


  • Service: Product:


    Customer Comment:

    Service rating : Pretty much every bra fit me perfectly except one.
    Product : Fits amazingly and looks very cute


  • Service: Product:


    Customer Comment:

    Extremely fast postage, received my order the next business day and in discreet packaging


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    Customer Comment:

    Service rating : Easy purchase online
    Product : Stunning piece at great price


  • Service: Product:


    Customer Comment:

    Very prompt delivery


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    Customer Comment:

    Service rating : Great search allowing me to find just what I want (by size and colour) followed by easy ordering and prompt delivery.
    Product : It's an ok bra but not for me. I will be dumping it at the local op shop. I'm 66kg and 5'2" so it just doesn't look good on a short, round frame.


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    Customer Comment:

    Service rating : On time
    Product : Beautiful item


  • Service: Product:


    Customer Comment:

    Service rating : Only downfall with Click & Collect is the time it takes to reach the store for collection. Improve that & rating will be excellent. :)
    Product : So comfy and a bargain price. Such a pretty bra too! Not usually one for no underwire, but for the price I was willing to try, glad I did!


  • Service: Product:


    Customer Comment:

    Service rating : Love the fast delivery
    Product : Please get more... I really needed these in an 18C


  • Service: Product:


    Customer Comment:

    Service rating : Fantastic
    Product : Fabtastic


  • Service: Product:


    Customer Comment:

    Fast shipping, and quality purchases.


  • Service: Product:


    Customer Comment:

    Service rating : Quick delivery.
    Product : Fits beautifully

  • bras n things Playboy Logo Set - Black

    37 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Classy
    Product : Comfy

  • bras n things Playboy Logo Set - Black

    37 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Fast delivery !! X
    Product : Fits well! Love it

  • bras n things Loxy Bodysuit - Black

    37 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : Shopped online. Fast delivery
    Product : Electronic shop tag was left on. I now have to go into a store and have it removed so I can wear it.

  • bras n things Tie Up Choker - Black

    37 Hour(s) ago


    Service: Product:


    Customer Comment:

    Service rating : NA
    Product : NA


  • Service: Product:


    Customer Comment:

    Delivered in good time and fit perfectly


  • Service: Product:


    Customer Comment:

    Service rating : Fast & good communication
    Product : Love the bra


  • Service: Product:


    Customer Comment:

    Service rating : Great service . Thank you
    Product : Would of liked it with underwire as without it it doesn't feel or look nice and not sure if I will wear it.

  • bras n things Playboy Logo Set - Black

    41 Hour(s) ago


    Service: Product:


    Customer Comment:

    Delivery to store for pick up took over a week from date of order, otherwise happy with transaction


  • Service: Product:


    Customer Comment:

    Service rating : Fast delivery
    Product : Just wish you could select a different size bottom half to top half


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    Customer Comment:

    Service rating : Fantastic. love the fact that I can order online but pick up at the local shop!!
    Product : Great, little deceiving on the material and colour, needs more description


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    Customer Comment:

    great service - very quick turnaround on the order


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    Customer Comment:

    Service rating : Always amazing service and fast reliable service and their products are perfect nothing bad can or should be said
    Product : Sexy comfortable great material.


  • Service: Product:


    Customer Comment:

    Always a positive experience with staff at Bras N Things Top Ryde.

    Online ordering and delivery was easy and hassle free - thank you!


  • Service: Product:


    Customer Comment:

    Service rating : Addicted !
    Product : Not good for the bigger busts but a very tight fit. Nice bodysuit :)


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    Customer Comment:

    Service rating : Good value underwear. Easy to shop online. Extremely fast postage
    Product : Comfortable. Good fit. As pictured. Very happy


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    Customer Comment:

    Service rating : Super quick delivery!!
    Product : Comfortable and functional


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    Customer Comment:

    Service rating : Great service
    Product : .


  • Service: Product:


    Customer Comment:

    Service rating : Very quick,
    Product : Great fit,


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    Customer Comment:

    Service rating : 100% love the store and I was treated incredibly
    Product : It's amazing I love it so much

  • bras n things E Gift Card

    19-Jan-2017


    Service: Product:


    Customer Comment:

    Amazing! Excellent customer service from Mackay (especially) and Townsville (Stockland) stores. Experience could not have been better! Well, I could have got the swimmers I was chasing ☺, but purchased another product. Outstanding experience from start to finish


  • Service: Product:


    Customer Comment:

    Service rating : delivery was very quick - especially since I do not live .a normal delivery area. I received notification that my parcel had been delivered to Braidwood not to my PO Box address, however, the post office moved in on the following day. I did expect it to take a week but within 2 days of placing my order I had it! Excellent service
    Product : Unfortunately it was not a great fit for me, but I have been into a store and exchanged for something else. The service in your Batemans Bay store was also amazing and the sales assistant was extremely helpful.

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us. We are so thrilled that you are happy with our fast shipping.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    However we are so thrilled that the lo...


  • Service: Product:


    Customer Comment:

    Service rating : my favourite store to shop underwear
    Product : very comfortable


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    Customer Comment:

    Service rating : Excellent
    Product : Love!!!! The choice of proper 'T' g-strings. No where else sells them for good price and quality


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    Customer Comment:

    Service rating : Really fast delivery of products when ordering online. Have recently visited two bnt stores (Shellharbour and Macquarie) and I couldn't fault the service in either. Very helpful and friendly staff
    Product : Very comfortable and great fit but would consider this bra red not red/nude


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    Customer Comment:

    Service rating : Fast delivery was awesome
    Product : Comfortable


  • Service: Product:


    Customer Comment:

    Service rating : Very quick delivery
    Product : This one fits ok ..


  • Service: Product:


    Customer Comment:

    I buy all my wife's underwear. I find the girls in the store are awesome. I like your email as it keeps me buying your product. You're web page doesn't work very well - from when you add stuff to the cart onwards it sucks, I find. It won't let you buy - it keeps losing the order. I had to reset password. It still couldn't find me. You give me these birthday gifts, then you can't use them. they don't work, they decline, can't get address to work - this all needs work.

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback, we are so sincerely sorry to hear this was your experience with our website.
    This is definitely not our normal service offered.

    Please be assured we have escalated your feedback and experience directly to our ...


  • Service: Product:


    Customer Comment:

    The website is very nice and clear, the customer service in the stores is excellent and the bras are affordable.


  • Service: Product:


    Customer Comment:

    I was very happy with the service the 2 assistants in the Epping plaza store gave me


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    Customer Comment:

    I have purchased online for years and have always received my purchases quickly and have never had a problem


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    Customer Comment:

    Service rating : always good service
    Product : very prompt delivery got sizes i needed tks


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    Customer Comment:

    Service rating : Absolutely fantastic!!
    Product : Return customer on this bra... used it for my first pregnancy and just had to have them again for my second.


  • Service: Product:


    Customer Comment:

    Fast service

  • bras n things Dreamer Wrap - Black

    19-Jan-2017


    Service: Product:


    Customer Comment:

    Service rating : Staff were nice
    Product : Most beautiful thing ever. Very soft


  • Service: Product:


    Customer Comment:

    Service rating : I made an online purchase, expected the normal wait period, however I received my product the very next day. Very impressed.
    Product : Very Comfortable Bralette,


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    Customer Comment:

    Service rating : Fast delivery, friendly service
    Product : Very cute set and great price


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    Customer Comment:

    Service rating : I've brought things in store Many times and the help and attitude of the workers are great they make you feel very welcome even with the pram I had to push
    Love coming back over n over
    Product : Very comfortable love the fabric


  • Service: Product:


    Customer Comment:

    Service rating : Very fast shipping
    Product : Great quality and fits well, love this style


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    Customer Comment:

    Service rating : quick postage, great service to be able to pick up in store and have 21 days to collect. very flexible
    Product : accurate description good quality


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    Customer Comment:

    Excellent products...


  • Service: Product:


    Customer Comment:

    Service rating : When ordering online, you can put items into your cart then it tells you on checkout that you cannot purchase what you thought you had in your cart, you shouldn't be able to get them there in the first place, this is pretty disappointing and certainly not a once off.
    Product : Pretty item


  • Service: Product:


    Customer Comment:

    I selected click and collect thinking I'd be able to pick up my item in approximately 3 or so days ... The order ended up taking more than 10 days to arrive in store ...

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback, we are so sincerely sorry to hear this was your experience with our Store Pick-Up. This is definitely not our normal service offered.

    Please be assured we have escalated your feedback and experience directly to our ...


  • Service: Product:


    Customer Comment:

    Service rating : Extremely friendly and helpful staff
    Product : Looks good on, yet to wear it


  • Service: Product:


    Customer Comment:

    The girls at the Waverley gardens store were more than helpful however what was disappointing was the lack of communication between head office/factory and the store. I ordered my item on December 27th and only received on Jan 17th. I recorded items from international stores within less time than this. It took around 5 phone calls to figure out what was happening with my package, and even when the figured something out on the 13th, my item was then supposed to be delivered to my house and instead was sent to the store. I expected no complications from ordering from the brasnthings website but it turned out to be a very different story

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback, we are so sincerely sorry to hear this was your experience with your order. This is definitely not our normal service offered.

    Please be assured we have escalated your feedback and experience directly to our relevan...


  • Service: Product:


    Customer Comment:

    Quickest postage I've ever had.

  • bras n things Selena Skirt - Black

    19-Jan-2017


    Service: Product:


    Customer Comment:

    Service rating : Great service
    Product : Considering I'm a male it fits my shape well :)


  • Service: Product:


    Customer Comment:

    Service rating : Fast efficient and most importantly quality products
    Product : Perfectly fitted. Sizing accurate


  • Service: Product:


    Customer Comment:

    Service rating : Great fast service
    Product : I love these knickers only thing is it said on the deal buy 2 pair get another pair free, which i didnt ??


  • Service: Product:


    Customer Comment:

    Service rating : Super fast delivery. Excellent quality.
    Product : Great quality


  • Service: Product:


    Customer Comment:

    Service rating : Amazing!
    Product : Perfect bra, wish panties were in larger sizes though so it would match up nicely to my body


  • Service: Product:


    Customer Comment:

    The service was exceptional.. I was pleasantly surprised when the order arrived the next day, very quick. All products are of excellent quality.


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    Customer Comment:

    Great service, easy to order and very fast efficient delivery of items


  • Service: Product:


    Customer Comment:

    Service rating : Products came extremely quickly
    Product : Very good, love it, very comfortable


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    Customer Comment:

    Service rating : Bras and things provide wonderful service online or in store.
    My bra was shipped by Tuesday and I ordered it late Friday afternoon and arrvied Tuesday Morning which I am very happy with :)
    Product : Most comfortable and supportive bra I have worn in a long time and looks amazing on :)


  • Service: Product:


    Customer Comment:

    Service rating : Great product and quickly delivered
    Product : Nice product


  • Service: Product:


    Customer Comment:

    Service rating : Bras N Things is the best!
    Product : I haven't tried it yet :)


  • Service: Product:


    Customer Comment:

    Service rating : Such quick delivery!
    Product : Beautiful piece! Fits perfectly and looks gorgeous.


  • Service: Product:


    Customer Comment:

    Service rating : Quick and easy, fast delivery
    Product : I love it


  • Service: Product:


    Customer Comment:

    Service rating : It was quick
    Product : Very Nice


  • Service: Product:


    Customer Comment:

    Great efficient service


  • Service: Product:


    Customer Comment:

    Awesome delivery service! Very fast


  • Service: Product:


    Customer Comment:

    Service rating : Comfortable to wear. Excellent service. Fast shipping.
    Product : Comfortable to wear. Excellent service. Fast shipping.


  • Service: Product:


    Customer Comment:

    Service rating : Very happy, super quick postage and no dramas
    Product : Very comfortable, love it


  • Service: Product:


    Customer Comment:

    Service rating : The design of online shopping is very easy to use. The service is good and the package of the products are great!
    Product : They are as good as I expected.


  • Service: Product:


    Customer Comment:

    Awesome products at great discounted prices, truly beautiful garments.


  • Service: Product:


    Customer Comment:

    with the free delivery I received the products the follow day.... amazing!


  • Service: Product:


    Customer Comment:

    Service rating : service was fast ....very pleased
    Product : Have used this bra for a while now love it

  • bras n things Meow Pj Tank- Grey

    18-Jan-2017


    Service: Product:


    Customer Comment:

    Service rating : Very happy
    Product : Very happy


  • Service: Product:


    Customer Comment:

    So easy to purchase online and have it sent to a store for free collection.

  • bras n things Boho Bodysuit - Black

    18-Jan-2017


    Service: Product:


    Customer Comment:

    Service rating : Order arrived quickly, easy to use website, great service.
    Product : Sexy and comfortable


  • Service: Product:


    Customer Comment:

    Service rating : Great comfy free postage
    Product : Great


  • Service: Product:


    Customer Comment:

    Because it was an online order I can't really comment on the customer service but it was extremely easy and the delivery time was incredible! Very pleased with my experience.


  • Service: Product:


    Customer Comment:

    Service rating : I like the shop but it (garden city) run out of sizes so quickly, even of new stock. Going online is good, though pay for postage, but not bring able to try sizes for fitting is annoying.
    Product : Would have tired a larger size if i had gone instore/available in store. Is a small fit.


  • Service: Product:


    Customer Comment:

    Beautifully packaged - thank you


  • Service: Product:


    Customer Comment:

    Service was fine, however all our products were left on the hangers, and shipped in the warehouse plastic bags, it was not pleasant and the products packaged in store feel far more luxurious.


  • Service: Product:


    Customer Comment:

    Fantastic help on website


  • Service: Product:


    Customer Comment:

    Service rating : Great service. Super fast delivery.
    Product : Nice bra. The material wasn't the best but was still fine.


  • Service: Product:


    Customer Comment:

    Service rating : Very quick delivery
    Product : The quality of this is so nice! It's quite pretty and nice to wear on a hot summers just day under a singlet.


  • Service: Product:


    Customer Comment:

    Great quality products and reasonable price


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    Customer Comment:

    Service rating : Quick delivery and great service
    Product : Very comfortable. Best bra i have ever bought


  • Service: Product:


    Customer Comment:

    Service rating : Beautiful products
    Product : Very sexy and comfortable

  • bras n things Meow Pj Tank- Grey

    18-Jan-2017


    Service: Product:


    Customer Comment:

    Always fast delivery


  • Service: Product:


    Customer Comment:

    Service rating : Excellent delivery time, competitive prices.
    Product : Comfortable and a perfect fit. Best bra I have worn for many years


  • Service: Product:


    Customer Comment:

    Service rating : Fast delivery and excellent product
    Product : Gorgeous Night shirt, love the print and perfect fit.


  • Service: Product:


    Customer Comment:

    Service rating : Totally impressed. Purchase arrived in three days! Great!
    Product : Rapt with purchase, feels so nice to wear!


  • Service: Product:


    Customer Comment:

    Service rating : wonderful. Easy to order. Great website
    Product : Love it. Best fitting bra ever


  • Service: Product:


    Customer Comment:

    Service rating : Fast online deliveries and easy to return if you have access to a store.
    Product : I wanted to love this so badly, but it just doesn't fit a larger bust well. I think the sides where the strap meets the cup is too close to the centre of the body, which makes the cup bulge out so it's not seamlessly flat under clothing.


  • Service: Product:


    Customer Comment:

    The service was excellent
    My parcel arrived very quickly.


  • Service: Product:


    Customer Comment:

    Items ordered were not in store when advised by sms & email. Staff had to look for more than 10 minutes and still wasn't able to find item.
    Nothing was in the system that advise the poor staff member what happened to the order. Staff member however was pleasant and nice to deal with even though the ordering system had let her and the store down!

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback, we are so sincerely sorry to hear this was your experience with our Online order. This is definitely not our normal service offered.

    Please be assured we have escalated your feedback and experience directly to our r...


  • Service: Product:


    Customer Comment:

    Service rating : Excellent prompt service hassle free
    Product : Product exactly as it looked on website fit perfect


  • Service: Product:


    Customer Comment:

    The process was good and I picked up my items with no problem, however later on in the day when I tried to purchase something else when we tried to look up my membership it appeared as though I was deleted from the system and I had to be re added


  • Service: Product:


    Customer Comment:

    Service rating : Always great products & service
    Product : Super comfy, pretty too!


  • Service: Product:


    Customer Comment:

    Quick delivery and perfect sizing


  • Service: Product:


    Customer Comment:

    I ordered my items and got an email the next day to say that one of my items weren't in stock and had to be sourced from another store so I thought it would take a lot longer but I got another email the following day to say that my items had been shipped and they arrived 2 days later! Very prompt delivery! I love everything I ordered!


  • Service: Product:


    Customer Comment:

    Service rating : Great very fast happy customer
    Product : Great as Taree doesn't seem to have a lot of stock so easier to buy on line had bought one in store wanted another love love love it


  • Service: Product:


    Customer Comment:

    fast delivery and easy to process


  • Service: Product:


    Customer Comment:

    Service rating : It was estimated to arrive last Friday but didn't come until Tuesday
    Product : I got sent an email saying it was unavailable and refunded but it said it was still available online.

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback, we are so sincerely sorry to hear this was your experience with our Online order. This is definitely not our normal service offered.

    Please be assured we have escalated your feedback and experience directly to our r...


  • Service: Product:


    Customer Comment:

    Very happy with customer service and products


  • Service: Product:


    Customer Comment:

    Service rating : Great company most of my bras are from here but just one bad experience
    Product : Wasn't as good as i expected very uncomfortable

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    If the product is not right for you this can be returned to any Bras N Things store at a time that i...


  • Service: Product:


    Customer Comment:

    Products as always are fantastic and the delivery was amazingly fast


  • Service: Product:


    Customer Comment:

    I ordered the Milano and was sent another product which I did not want - no email to let me no correspondence - not happy - then I had to travel to get a refund - twice - not happy!!!

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback, we are so sincerely sorry to hear this was your experience with our Online order. This is definitely not our normal service offered.

    Please be assured we have escalated your feedback and experience directly to our r...


  • Service: Product:


    Customer Comment:

    Always good, fast postage.


  • Service: Product:


    Customer Comment:

    Service rating : Fast Shipping
    Product : Poor fit and not the best support

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us. We are so thrilled that you are happy with our fast shipping.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    If the product is not right for you th...


  • Service: Product:


    Customer Comment:

    Service rating : Efficient service
    Product : More description of item and a code would be nice, being a bigger girl i like certain underwear and a bit more coverage


  • Service: Product:


    Customer Comment:

    Service rating : Fast delivery
    Product : So gorgeous


  • Service: Product:


    Customer Comment:

    Service rating : Super-speedy delivery!!! Very happy!!
    Product : This is a very small fit in both the cup and the band. I am a 10C and ordered the 12D and it is the right size. It is very padded and the action back is excellent. The underwire is very firm though so not my most comfortable bra but I am very happy with it and find it handy for action back tops and dresses with cut in shoulder lines.


  • Service: Product:


    Customer Comment:

    Quick delivery. Excellent packaging.


  • Service: Product:


    Customer Comment:

    Service rating : Very smooth process from start to finish
    Product : Fits well and comfortably


  • Service: Product:


    Customer Comment:

    Service rating : Amazing customer service. Great company to deal with.
    Product : Fabulous - so comfortable.


  • Service: Product:


    Customer Comment:

    Service rating : Quick postage from Aus to NZ v impressed
    Product : So COMFORTABLE


  • Service: Product:


    Customer Comment:

    Service rating : Happy!
    Product : Was pretty but didnt fit! Too big. Returned item!


  • Service: Product:


    Customer Comment:

    Service rating : Good job
    Product : Good bra


  • Service: Product:


    Customer Comment:

    Service rating : Next day delivery.
    Product : Great bra - only drawback is that on a hot day it keeps the heat in!


  • Service: Product:


    Customer Comment:

    Perfect!


  • Service: Product:


    Customer Comment:

    Service rating : Website is easy to use, shipping was very fast
    Product : It's cute and awesome colour - the size isn't great, I'm normally a size 8, got a size 10 just in case and the bottoms are still a bit tight. I'll slim down before I wear this in public!


  • Service: Product:


    Customer Comment:

    Very easy to order and was super quick in being sent out


  • Service: Product:


    Customer Comment:

    The service was incredible. I ordered the items, the next day they had been shipped and I received them the day after! Incredible delivery time and also the way everything was packaged was beautiful! Thank you!


  • Service: Product:


    Customer Comment:

    Service rating : It hasn't arrived and I ordered it two weeks ago. I especially ordered it for a wedding and it hasn't showed up. I had to find an alternative for the wedding
    Product : It hasn't arrived and I ordered it two weeks ago. I especially ordered it for a wedding and it hasn't showed up. I had to find an alternative for the wedding

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback. We are so sincerely sorry for the delay in your package arriving.

    This is definitely not our normal service offered.

    Please do not hesitate to contact us if there is ever anything we can do for you.
    <...


  • Service: Product:


    Customer Comment:

    Service rating : Great service overall.
    Product : Love it!


  • Service: Product:


    Customer Comment:

    Items were as described and they arrived really quick.


  • Service: Product:


    Customer Comment:

    Service rating : Excellent came fast
    Product : It's perfect in love with it.


  • Service: Product:


    Customer Comment:

    Service rating : Love it ��
    Product : Love it ��


  • Service: Product:


    Customer Comment:

    Service rating : Purchased online so have not dealt with staff/service in this instance
    Product : Didnt fit well, have returned via post

    Our Response:

    Hello,

    Thank you for taking the time to share your feedback with us.

    We will forward on your Product and Sizing feedback to the relevant Teams for immediate review.

    If the product is not right for you this can be returned to any Bras N Things store at a time that i...


  • Service: Product:


    Customer Comment:

    Service rating : Easy to use online ordering system
    Great to see more than one type of payment option
    Product : Have same style in different colours - just as supportive and comfortable


  • Service: Product:


    Customer Comment:

    Service rating : Thought the process was super easy
    Product : Very happy �� Thank you


  • Service: Product:


    Customer Comment:

    Service rating : Comfy
    Product : Bra is comfy


  • Service: Product:


    Customer Comment:

    Service rating : Excellent
    Product : Sexy


  • Service: Product:


    Customer Comment:

    Service rating : Easy and quick
    Product : Nice


  • Service: Product:


    Customer Comment:

    Service rating : Great service and helpful
    Product : Nice and comfy


  • Service: Product:


    Customer Comment:

    Service rating : Easy to order. Quick delivery!
    Product : Great look.


  • Service: Product:


    Customer Comment:

    Service rating : Love the free postage & great sale price
    Product : Comfy, great fit


  • Service: Product:


    Customer Comment:

    I found the website a little frustrating to use via mobile phone but the delivery time was excellent!


  • Service: Product:


    Customer Comment:

    I received my order in a couple of days which was excellent


  • Service: Product:


    Customer Comment:

    Service rating : Fast delivery and easy to use website
    Product : Very comfy, I've often bought size 14s that run small but this set fits perfectly


  • Service: Product:


    Customer Comment:

    Service rating : service was good
    Product : Unfortunately your sizing is very small compared to Sussans so the robe is too skimpy for me to wear. Very disappointing!. if we have an australian standard sizing it should be used in manufacturing even if it is made overseas. I purchased a medium in my susan wrap and it fits beautifully

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