At Bras N Things, your privacy is important to us. We recognise that your personal information is important to you and share your concerns about how information is collected, used and shared. Bras N Things is committed to safe guarding your personal information and will always handle your personal information securely and carefully. Bras N Things is committed to complying with all applicable Australian Privacy Laws and takes measures so our Team are aware of their obligations. The following should give you a greater understanding on how we collect and use customer information.
What We Collect
The type of information we collect is dependent on the type of service or interaction you wish to receive. Information we collect can include: your name, address, phone and other contact details (fax, email etc), date of birth, gender, merchandise information (purchases, orders etc), method of payment. Sometimes we will also collect other information, such as where you shop or what your interests are, so that we can improve our service and product offering to you.
We do not store your credit card details in any way; they are secured by 128-bit SSL encryption and transmitted to our payment processing provider.
How We Collect It
The information we collect is in most cases supplied directly by you at brasnthings.com. For example, the details you provide us when you place an order, open an account, subscribe to our emails, submit an enquiry, or provide feedback to us. We also collect information from you when you join our Rewards program and shop in our stores.
Why We Collect It
We collect information for a number of reasons, including: to deliver and improve the products and services that we offer you, to complete other transactions with you or on your behalf, to protect against fraud or theft, to provide offers and promotions that are of interest or benefit to you, and to generally provide you with a premium customer experience.
Who We Share It With
We do not intend to sell your personal information to other parties. However, we will often need to pass your personal details, such as your name and address, to companies who perform parts of our service delivery – for example, organisations such as major delivery companies, mail houses, third party fulfilment contractors, independent review companies and appropriate authorities that deal with suspected fraud etc. We will also share your information with other retail companies that form part of the BB Retail Capital investment portfolio. We will ensure that these third parties undertake to protect your privacy.
If you do not wish to be contacted by us or other retail companies that form part of the BB Retail Capital investment portfolio about marketing, special offers or other contacts, please contact us