Money back guarantee - the Bras n Things promise!
What if it you change your mind, it doesn't fit or the product is faulty? Don't worry! We have a no hassle money back guarantee when it comes to customer satisfaction on products purchased from Bras N Things.
If you are not happy with your purchase - at any time, we will gladly refund it (excludes Bras N Things Gift Cards – which cannot be refunded or replaced).
How to return?
You can return any items you are not satisfied with by either popping into a Bras N Things store or by sending it back to brasnthings.com
To return items to brasnthings.com, simply complete the relevant sections of the returns form provided with your delivery and post it to us, along with the item(s) you are returning, and your original Confirmation Email. *please note: All returns back to brasnthings.com are refund only.
Download the Bras_n_Things_Returns_Form.pdf
To return items at any Bras N Things store, simply take the item(s) you are returning into any Bras N Things store, along with your original Order Confirmation Email. Our team will be happy to help!
Please send returns to:
391 Park Rd, Building T
Regents Park Industrial Estate
Off Commercial Drive
How will you be refunded?
Refunds are issued in the same tender as the original purchase. For example, if the item was purchased using a Visa card, the credit will be refunded to the same Visa card *please ensure you have your original Confirmation Email with you. If your order was placed using a Bras N Things Gift Card the refund amount will be put onto a new Bras N Things Gift Card with a 12 month validity.
Shipping fees are refundable on faulty or damaged product only. We will refund up to $9.50 in delivery fees.